Percept.AI
AI support agent for your business that actually works
Y CombinatorSummer 2017AcquiredB2BOperationsArtificial IntelligenceSaaSCustomer Service
What they do
Problem
Businesses struggle to provide fast, accurate, and scalable customer support efficiently.
Solution
Percept.AI provides an end-to-end AI-powered customer support agent using deep learning and natural language processing to automate and enhance support workflows.
Who it's for
Businesses with customer support teams looking to improve support efficiency and responsiveness.
Founders
Joe (Zhou) Sha
Founder/CEO
CEO/cofounder @ Percept.AI (sold to Atlassian), Product leader, Advisor and angel investor, Ex-googler
Deyang (Derek) Zhao
Cofounder/CTO
Cofounder/CTO of PerceptAI (S17
Shuo Han
Founder
Company timeline
- YC batchSummer 2017
- StatusAcquired
- Team size7 people
- LocationSunnyvale, CA, USA
Similar startups
Roxels
Founder-level assistance whenever customers need it, at scale
Ariglad
Knowledge base maintenance on auto-pilot
QueryPal
QueryPal, formerly CtrlStack, transforms your support operations by s…
Netomi
Self-Driving Customer Care
Intryc
Intryc uses AI to automate quality assurance for customer support
Cohere
Support automation that's actually intelligent