Netomi
Self-Driving Customer Care
Y CombinatorWinter 2016ActiveB2BMarketingDeep LearningCustomer ServiceAI
What they do
Problem
Large brands struggle to deliver fast, consistent, high-quality customer support at scale while maintaining customer satisfaction.
Solution
Netomi provides AI-powered “self-driving” customer care automation that resolves customer inquiries and improves customer experience.
Who it's for
Enterprise brands and their customer support teams use it to manage and automate customer service interactions.
Founders
Puneet Mehta
Founder/CEO
Open roles 1
Technical Customer Success Manager
Company timeline
- Founded2015
- YC batchWinter 2016
- StatusActive
- Team size3 people
- LocationSan Mateo, CA, USA
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