Cohere
Support automation that's actually intelligent
Y CombinatorSummer 2020AcquiredB2BOperationsArtificial IntelligenceAutomation
What they do
Problem
Customer support teams are overwhelmed by high volumes of repetitive requests and slow, inconsistent resolution across channels.
Solution
An AI-powered support automation platform that resolves a large share of support tickets across channels within days of deployment.
Who it's for
Customer support organizations at businesses handling multi-channel support (typically mid-market to enterprise).
Founders
Yunyu Lin
Founder
Rahul Sengottuvelu
Founder
Company timeline
- Founded2020
- YC batchSummer 2020
- StatusAcquired
- Team size7 people
- LocationNew York, NY, USA
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