Fogbender

Customer support tool purpose-built for companies that sell APIs

Y CombinatorWinter 2022ActiveB2B

What they do

Problem

B2B companies selling to teams struggle to support customer accounts because existing support tools are built for individuals, forcing messy, inefficient workflows across systems like Zendesk and Slack shared channels.

Solution

Fogbender provides an embedded team-to-team messaging support widget for customer dashboards that enables account-wide communication without extra authentication, combining support tooling with shared-channel style collaboration.

Who it's for

B2B companies that sell APIs and need to support customer teams (support and customer success teams and their customers).