Atlas
Modern customer support platform replacement for Intercom and Zendesk
Y CombinatorWinter 2022ActiveB2BOperationsSaaSB2BCustomer SuccessCustomer Service
What they do
Problem
Companies struggle to provide fast, consistent customer support and fully understand issues across channels and user behavior data.
Solution
Atlas is an AI-first, all-in-one customer support platform combining omnichannel messaging, ticketing, help center, chatbot, and product insights like session recording and event feeds.
Who it's for
Customer support and success teams at SaaS and online businesses that need to manage omnichannel support and troubleshoot user issues.
Founders
Jon O'Bryan
Founder
Serial entrepreneur, recovering physicist, nature lover, and family man
Rahul Asati
Founder
CTO at Atlas
Company timeline
- Founded2021
- YC batchWinter 2022
- StatusActive
- Team size18 people
- LocationSan Francisco, CA, USA; Remote
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