Chatwoot
The modern, open source, self-hosted AI customer support platform
Y CombinatorWinter 2021ActiveB2BOperationsB2BCustomer SuccessOpen SourceCustomer Service
What they do
Problem
Businesses struggle to manage and respond to customer support conversations across many channels efficiently.
Solution
Chatwoot provides an open-source, self-hosted, AI-powered customer support platform that unifies email, live chat, social, WhatsApp, and other channels in one inbox.
Who it's for
Support teams at SMBs and enterprises that want a unified, self-hosted alternative to Intercom/Zendesk.
Founders
Pranav Raj
Founder
CEO, Chatwoot
Sojan Jose
Founder
CTO, Chatwoot (W21) | Co-founder Marketfox ( YC W17)
Company timeline
- Founded2020
- YC batchWinter 2021
- StatusActive
- Team size12 people
- LocationSan Francisco, CA, USA; Remote
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