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Parahelp

The AI agent that resolves complex support tickets, effortlessly

Y CombinatorSummer 2024ActiveB2BOperations

What they do

Problem

Support teams struggle to resolve complex customer support tickets efficiently across multiple systems and knowledge sources.

Solution

Parahelp is an AI support agent that connects to ticketing systems, internal tools, and company knowledge to resolve complex tickets end-to-end with minimal setup.

Who it's for

Customer support teams at companies using tools like Zendesk, Intercom, or Front.

Founders

Anker Ryhl
Founder

Co-founder of Parahelp. I began programming at 13, where I also founded my first company. Throughout high school, I built consumer apps with my also current co-founder, Mads. Now, we’re building Parahelp - The AI support agent for software companies.

Mads Liechti
Founder

Co-founder of Parahelp. Throughout high school, I built 4 consumer apps with my also current co-founder, Anker. Now, we’re building Parahelp - The AI support agent for software companies.

Open roles 3

Founding AI Engineer
San Francisco, CA, US · Full-time · $150K - $250K · 0.50% - 1.00%
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Founding Design Engineer
San Francisco, CA, US · Full-time · $180K - $220K · 0.20% - 0.40%
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Founding Front End Engineer
San Francisco, CA, US · Full-time · $150K - $200K · 0.10% - 0.30%
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