OpenSight
AI-powered customer support automation for fast-growing companies
What they do
Fast-growing companies struggle to scale customer support efficiently and resolve inquiries quickly.
An LLM-powered customer support automation platform that provides accurate answers and guided resolution workflows to handle most inbound requests.
Fast-growing companies that need to automate and scale their customer support operations.
Founders
Full-stack engineer with a strong product mind. Prior to OpenSight, Ruoni built several AI/ML applications at Meta AI and is a patent author in Natural Language Processing. Now engineering @ Anima (YC W21).
Former CTO @ Lunaris Trading, Volatility Strategies and Arbitrage Team Lead @ Akuna Capital
In my previous life, I worked in strategic finance for startups and public companies before becoming the first marketing hire at Pry Financials YC W21 (Acquired by Brex). Currently living in Houston with my husband and our Shiba Inu son, Harrison.
Company timeline
- Founded2022
- YC batchWinter 2023
- StatusInactive
- Team size3 people
- LocationSan Francisco, CA, USA; Sunnyvale, CA, USA; Remote
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