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Phonely

AI call centers

Y CombinatorSummer 2024ActiveB2B

What they do

Problem

Businesses need scalable, high-quality customer support but human call centers are costly, inconsistent, and hard to staff.

Solution

Phonely creates AI vocal twins from call recordings to handle support calls and uses workflow automation to integrate with business software and route or transfer calls.

Who it's for

Customer support organizations at businesses that handle inbound phone support, from SMBs to enterprises.

Founders

Will Bodewes
Founder

Will Bodewes is the co-founder and CEO of Phonely. Prior to starting Phonely, he was pursuing a PhD at the University of Melbourne researching applied artificial intelligence applications. Before that, he founded an audio-tech startup that garnished celebrity engagement from Chance the Rapper, the band ASIA and more. During college, he competed in the NCAA's for XC skiing, and was one of the top ultra-endurance cyclists in the world.

Nisal Ranasinghe
Founder

Nisal is the Co-founder and CTO of Phonely. With a background in Electronic and Telecommunications Engineering, he worked as a senior engineer in the AI team of a major telecommunications company for nearly three years, where he led projects on advanced AI solutions. Nisal then pursued a PhD at the University of Melbourne, focusing on explainable AI and AI for healthcare.

Open roles 12

Forward Deployed Engineer
San Francisco, CA, US · Full-time · $110K - $130K · 0.07% - 0.30%
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Senior Backend Engineer (Python)
San Francisco, CA, US · Full-time · $150K - $220K · 0.10% - 0.45%
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Founding Account Executive
San Francisco, CA, US / Salt Lake City, UT, US / Remote (US) · Full-time · $160K - $250K · 0.05% - 0.20%
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DevOps Engineer
San Francisco, CA, US · Full-time · $150K - $180K · 0.10% - 0.40%
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Founding Marketing Lead
San Francisco, CA, US · Full-time · $150K - $200K · 0.05% - 0.20%
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Customer Success Manager
San Francisco, CA, US · Full-time · $100K - $170K · 0.05% - 0.15%
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Senior Backend Engineer (Series A Backed)
San Francisco, California · Full-time · $180K - $230K · 0.10% - 0.45%
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Full Stack Engineer
San Francisco, California · Full-time · $160K - $210K · 0.10% - 0.30%
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Demand Generation Lead
San Francisco, CA, US · Full-time · $140K - $180K · 0.05% - 0.15%
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Business Development Representative
San Francisco, CA, US · Full-time · $60K - $90K · 0.05% - 0.15%
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Senior Business Development Representative
San Francisco, CA, US · Full-time · $70K - $100K · 0.05% - 0.15%
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GTM Operations Manager
San Francisco, CA, US · Full-time · $105K - $130K · 0.05% - 0.15%
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