Cresta
Cresta augments sales and support agents by using state-of-the-art AI to provide real-time suggestions and coaching that...
a16zActive
What they do
Problem
Sales and support agents often lack real-time guidance to consistently communicate effectively and convert or resolve customer interactions efficiently.
Solution
Cresta provides an AI-powered platform that delivers real-time suggestions and coaching to augment contact center agents during live conversations.
Who it's for
Fortune 500 and other enterprise sales and customer support teams use it to improve agent performance and revenue outcomes.
Founders
Zayd Enam
Tim Shi
Sebastian Thrun
Company timeline
- StatusActive
