Natero
Data-driven customer success platform for B2B SaaS.
What they do
B2B SaaS companies struggle to identify at-risk customers, prevent churn, and scale customer success efforts efficiently.
A customer success platform that combines predictive analytics, customer intelligence, and workflow automation to prioritize and manage accounts.
Customer Success teams at B2B SaaS companies use it to manage and expand customer accounts.
Founders
Founder of Springtail -- providing horizontal scale-out to existing Postgres instances without requiring migration or application changes. Before that, founder of Natero (S12) and before that CS PhD focused on data storage, databases and distributed systems. Also very interested in increased business efficiency through improved business operations.
Company timeline
- Founded2012
- YC batchSummer 2012
- StatusAcquired
- Team size11 people
- LocationMountain View, CA, USA
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