Hatch
The AI CSR Platform
Y CombinatorWinter 2019AcquiredB2BSalesSaaSB2BAI
What they do
Problem
Customer support teams struggle to handle high volumes of customer communications efficiently across voice, email, and SMS.
Solution
An AI customer service platform for building agents that communicate with customers over voice, email, and SMS.
Who it's for
Businesses with customer support operations that need automated omnichannel customer communication.
Founders
Chris Bache
Founder
Bill Violante
Founder
Company timeline
- Founded2018
- YC batchWinter 2019
- StatusAcquired
- Team size73 people
- LocationRichmond, VA, USA
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