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Fini

Fini | Automate 80% of enterprise support with AI agents

Y CombinatorSummer 2022ActiveB2BOperationsGenerative AIMachine LearningSaaSB2B

What they do

Problem

Enterprises face high-cost, high-volume customer support tickets that are slow to resolve and hard to automate across complex workflows.

Solution

Fini provides AI support agents powered by a proprietary knowledge engine that autonomously resolve tickets, take actions via integrations, and improve in real time.

Who it's for

Enterprise companies, especially in fintech, e-commerce, gaming, and fitness tech, use Fini to automate and improve customer support operations.

Founders

Deepak Singla
Founder

Deepak Singla is the co-founder of Fini. Deepak leads Fini’s product strategy, and the mission to automate customer interactions for tech companies around the world. Originally from India, Deepak graduated from IIT Delhi where he received a Bachelor degree in Mechanical Engineering, and a minor degree in Business Management

Hakim K
Founder

Hakim is leading tech at Fini. Hakim has a background in software engineering and analytics across 4+ organizations and 10+ years of experience. Most recently at Uber, Hakim met Deepak. Originally from Sweden, Hakim graduated from École Polytechnique with a master's degree in Engineering Mathematics.

Company timeline

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