Duckie
Build AI Support Agents in Minutes
What they do
Customer support teams spend significant time and cost handling repetitive inquiries and operational tasks like refunds and troubleshooting.
Duckie is a platform for building predictable AI support agents and workflows in minutes to automate customer support tasks end-to-end.
Customer support teams at companies that want to automate support interactions and processes.
Founders
Cofounder and CEO of Duckie. Prior to Duckie, she has been a senior engineer for 6+ years with expertise in infrastructure. She was a tech lead at Netflix for 3 years, where she led the subscriber growth project that stopped password sharing, which added 8m new subscribers and $200m in revenue (and saved the company's stock price). Before that she was an engineer at LinkedIn, and got her Computer Science degree from USC.
Co-founder and CTO at Duckie. Former AI Software Engineer at C3 AI, built Enterprise AI solutions. Princeton CS Class of 2020. Solving technical support with Valerie Li.
Open roles 1
Company timeline
- Founded2023
- YC batchWinter 2024
- StatusActive
- Team size4 people
- LocationSan Francisco, CA, USA
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