Berry

Scale customer success and onboarding with AI

Y CombinatorWinter 2023ActiveB2BOperationsArtificial IntelligenceGenerative AICustomer SuccessAI

What they do

Problem

SaaS post-sales teams struggle to scale customer success, onboarding, and account growth without hiring more customer success managers.

Solution

Berry provides an AI-powered customer success manager that automates onboarding, training, and ongoing account expansion at scale.

Who it's for

SaaS companies and their post-sales/customer success organizations that need to onboard and grow customers efficiently.

Founders

Ann Chan

Founder

Ann Chan is the Co-founder & CPO of Berry. Prior to Berry, Ann drove Facebook’s user growth and was one of the first PMs that helped launched Meta's first smart AR glasses. She previously co-founded a grocery e-commerce startup and started her career as a UX designer. Originally from Hong Kong, Ann studied Economics at University College London, before moving to the bay area.

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