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Userfox

User retention as a service. Drip email

Y CombinatorWinter 2011InactiveB2BMarketingSaaSMarketing

What they do

Problem

Companies struggle to retain users and reduce churn due to insufficient lifecycle engagement.

Solution

Userfox provides a SaaS platform that automates retention-focused drip emails such as welcome, inactivity, and custom trigger-based campaigns.

Who it's for

Product and marketing teams at SaaS and app-based companies looking to improve user retention.

Founders

Cesar Alaniz
Founder/CTO

I'm head of Compliance Engineering and Technology at Block. A multi-disciplinary group of Machine Learning Modelers, Machine Learning Engineers, Data Scientists, Data Analysts and Software Engineers working on the toughest Compliance problems at Block across both our Square and Cash business units. Previously, a Director of Engineering at Weebly and Founder of YC S11 company Userfox.

Peter Clark
Founder

Spent past 15 years doing Growth — especially for B2B companies peterclark@me.com

Company timeline

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