Sero
Intelligent Customer Implementation Platform for B2B
Y CombinatorWinter 2022ActiveB2BSaaSB2BCustomer Success
What they do
Problem
B2B companies struggle with slow, inconsistent, and inefficient customer onboarding and implementation processes.
Solution
An AI-agent-powered customer implementation platform that standardizes and accelerates onboarding, implementation, and professional services workflows.
Who it's for
Onboarding, implementation, and professional services teams at B2B companies.
Founders
Jai Thirani
Co-Founder & CEO
- Building an intelligent customer implementation platform for B2B - CS from Penn Engineering and Finance from Wharton
Aditya Padwal
Co-founder & CTO
- Building an intelligent customer implementation platform for B2B - CS from PICT - Full-stack Engineer at Loop (YC W20) - Built complex insurance tools
Company timeline
- Founded2022
- YC batchWinter 2022
- StatusActive
- Team size2 people
- LocationSan Francisco, CA, USA
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