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500Friends

the best loyalty and retention marketing partner for CMOs.

Y CombinatorWinter 2010AcquiredB2BRetailMarketing

What they do

Problem

CMOs need effective ways to increase customer retention and loyalty through differentiated programs that drive measurable business results.

Solution

Merkle Loyalty Solutions provides strategic consulting, a SaaS loyalty platform (LoyaltyPlus), integration, program management, and advanced analytics to design and run loyalty programs end-to-end.

Who it's for

CMOs and marketing teams at midsize to enterprise companies that run customer loyalty and retention programs.

Founders

Hong Hu
Founder

Tinkering and building. Previously: director of engineering and China site lead at Flexport, founder of 500Friends(YC10) acquired by Merkle.

Company timeline

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