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Typewise

Boosting customer service and sales productivity by 2-3x.

Y CombinatorSummer 2022ActiveB2BProductivityArtificial IntelligenceB2BProductivityAPI

What they do

Problem

Customer service teams waste time on repetitive, manual ticket handling and system updates, limiting productivity and customer satisfaction.

Solution

An AI-first customer service platform with orchestrated agents that compile natural-language outcomes into end-to-end automations and take actions across integrated business systems.

Who it's for

Enterprise customer support and sales operations teams at large brands (e.g., Fortune 500) managing high ticket volumes across CRM/ERP stacks.

Founders

David Eberle
Founder

Co-Founder and CEO at Typewise, formerly Engagement Manager at Booz & Company. Lived in 7+ countries.

Janis Berneker
Founder

Co-Founder and CTO at Typewise, formerly Lead Data Science at Swiss National Broadcaster SRF. Loves coding since he was a kid. Speaks 5+ languages.

Open roles 3

AI Growth Engineer
Zürich, ZH, CH / Zürich, Zurich, CH / Remote · Contract · €5K - €6K EUR / monthly · 0.10%
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QA & Support Engineer
Zürich, ZH, CH / Zürich, Zurich, CH / Remote · Full-time · €30K - €60K EUR
Apply ↗
Founding Growth Lead
Zürich, ZH, CH / Zürich, Zurich, CH / Remote · Full-time · €50K - €80K EUR
Apply ↗

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