Symphony

Voice AI sims for next-gen employee training

Y CombinatorFall 2024ActiveB2BSaaSB2BHR TechAI

What they do

Problem

Enterprises struggle to effectively train customer-facing employees for real-world interactions without risking costly mistakes with actual customers.

Solution

The company provides interactive AI voice simulations that let teams practice and be evaluated on realistic job scenarios at scale.

Who it's for

Enterprise organizations training customer-facing staff (e.g., insurers training claims adjusters).

Founders

Murtaza Ali

Founder

Murtaza is Co-founder & CEO of Symphony. He is a 2nd-time founder, ex-McK EM, and was VP of Growth at Tractable taking them from $100M to $1B valuation in 2 years. He has experience building and selling AI solutions, closing multi-million ARR B2B Enterprise deals.

Shobhit Srivastava

Founder

Shobhit is the co-founder & CTO of Symphony. His background is in full stack engineering at hyper-growth startups. Most recently, he was a senior engineer/tech lead at Valon, an A16Z-backed mortgage fintech, leading engineering efforts for the billing vertical. He studied CS and AI at Georgia Tech.