Rulebase

AI agents for financial services.

Y CombinatorFall 2024ActiveB2BOperationsCustomer SuccessCustomer ServiceCustomer Support

What they do

Problem

Banks and fintechs struggle to monitor all customer interactions in real time for compliance, risk, and quality issues, leading to escalations and slow QA.

Solution

Rulebase provides AI agent coworkers that analyze 100% of calls, chats, and emails in real time to flag issues and route them to the appropriate teams.

Who it's for

Banks and fintech customer support, compliance, and QA teams use it to review and manage customer interactions.

Founders

Gideon Ebose

Founder

Co-Founder & CEO of Rulebase. Previously Lead Product Designer at Gatherwell, where he guided the company from startup through its successful acquisition by Jumbo PLC. Later joined Microsoft, developing their virtual communication platform for hospitals. Combines 6+ years of product design experience with an Economics degree, bringing both business and technical expertise to enterprise software

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Chidi Williams

Founder

Chidi, Co-founder & CTO at Rulebase, has over 7 years of experience. He built Buzz, an early open-source speech-to-text tool with >300k downloads and >12k GitHub stars. With experience building systems for Goldman Sachs' wealth management and Nigerian fintechs like Eyowo, he leverages his fintech and voice AI expertise to lead technology at Rulebase.

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