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Risotto

Risotto auto-solves IT support requests using AI

Y CombinatorWinter 2024ActiveB2BOperationsArtificial IntelligenceB2BComplianceSecurity

What they do

Problem

IT teams waste time manually handling repetitive helpdesk requests like software access and common questions, leading to slow resolution, higher SaaS spend, and security risk.

Solution

Risotto is an AI-powered ChatOps helpdesk automation tool that resolves IT support tickets via natural-language workflows for access provisioning, time-limited permissions, knowledge responses, and approvals.

Who it's for

IT teams and helpdesk organizations at companies that manage employee SaaS access and internal IT support.

Founders

Aron Solberg
Founder

Aron is the founder and CEO of Risotto. When not working on his company he enjoys getting outdoors at every opportunity including hiking, skiing, and sailing.

Alex Confer
Founder

Co-founder of Risotto! Formerly Hellosign, Dropbox, Gusto.

Chris Paul
Founder

CTO and co-founder of Risotto. Formerly engineer and lead at HelloSign (YC11), interviewing.io, and Square.

Company timeline

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