Promptless

An AI teammate that automatically updates your customer-facing docs

Y CombinatorWinter 2025ActiveB2BEngineering, Product and DesignArtificial IntelligenceDeveloper ToolsGenerative AISaaS

What they do

Problem

Keeping customer-facing documentation accurate and up to date is a difficult, cross-team effort that often lags behind product changes and customer issues.

Solution

Promptless is an AI teammate that integrates with docs platforms and internal workflows to automatically update documentation using context from releases, support tickets, Slack, and other knowledge sources.

Who it's for

Fast-growing startups and Fortune 500 enterprises that maintain customer-facing product documentation.

Founders

Prithvi Ramakrishnan

Founder

Prithvi co-founded Promptless. Before Promptless, he served as VP of Product & Engineering at Bond, a fintech infrastructure startup acquired by NYSE:FIS in 2023. There he saw firsthand the effort required to maintain hundreds of tutorials and guides and the outsized business impact of world-class documentation. Prithvi graduated from Stanford in 2015 (B.S. CS, AI track). He was also a 4-time International Mathematical Olympiad (IMO) participant, including as the youngest participant in 2008.

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Frances Liu

Founder

Frances is building Promptless, helping companies keep customer-facing content up-to-date. Prior to Promptless, Frances led product, ML/AI engineering, and LLM ops on petabyte scale at Cloudflare, OneSignal, and Graft. Yale undergrad. Stanford PhD drop-out. Has published LLM research.