Lilac Labs

We automate the person taking orders at drive-thrus with a voice AI

Y CombinatorSummer 2024ActiveB2B

What they do

Problem

Quick service restaurants struggle to staff drive-thru order taking due to labor shortages, rising wages, and inefficient training while maintaining fast, accurate service.

Solution

Lilac Labs provides a low-latency, high-accuracy voice AI that automates drive-thru order taking and can increase upsell and reduce labor costs.

Who it's for

Quick Service Restaurants (QSRs) with drive-thru locations use it to automate customer ordering.

Founders

Tony Kam

Co-Founder / CEO

Tony is the co-founder and CEO of Lilac Labs. Tony studied EECS at UC Berkeley where focus on operating systems. Before Lilac, Tony worked at Tesla as an engineer, where he owned the display and touch component of the infotainment system. Tony also worked on the performance and reliability of driving visualization. Prior to that, Tony worked on manufacturing automation at Intel and robotics simulation at CloudMinds.

LinkedIn · X

Shelden Shi

Co-Founder / CTO

Shelden is the Co-Founder and CTO of Gini Agent. Shelden studied CS and CogSci at UC Berkeley. Before Gini, Shelden was the CTO of Lilac Labs, building the best drive-thru voice ordering product with the highest non-intervention rate. Prior to that, Shelden was the founding engineer at Symbolic, leading the development of a Fintech lending platform with ~$1B in AUM and 30k monthly active users.