Lance

AI Agents That Run Hotel Operations.

Y CombinatorWinter 2026ActiveB2B

What they do

Problem

Hotels struggle to handle high-volume calls, sales inquiries, and operational workflows efficiently with limited staff.

Solution

Lance provides autonomous AI agents that use computer-use automation to navigate hotel systems and perform multi-step tasks like answering calls, closing sales, and running operations.

Who it's for

Hotel groups and properties (including major brands like Marriott, Hilton, and Hyatt) that want to automate guest communications and back-office operations.

Founders

Caleb Chan

Founder

CEO of Lance. Former Head of Product and Founding Engineer at Silicon Valley Commerce (9‑figure exit). Previously product roles at Google and Salesforce, building industry-leading voice and AI agent technology.

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Gavin Brennen

Founder

COO of Lance. Previous work on AI agents at Domo, with earlier Product & customer facing roles at SmartSuite (Series A) and Zeus.

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Gatik Trivedi

Founder

CTO of Lance. Previously founded and exited MedTec Innovate, worked on speech and language research at Stanford, and studied EECS + Business in Berkeley M.E.T. Built agent infrastructure at GI Partners and LLM eval metrics at Knowtex (YC S22).

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