Herald

A collaborative repository for user feedback.

Y CombinatorWinter 2019InactiveB2BOffice ManagementCustomer SuccessTeam Collaboration

What they do

Problem

Product and customer teams struggle to centralize, analyze, and act on fragmented user feedback across multiple channels to drive revenue and product decisions.

Solution

Herald is a collaborative feedback repository that captures feedback from tools like Intercom, Front, email, and Slack and provides analytics plus options to share roadmaps and changelogs privately or publicly.

Who it's for

Product and customer-facing teams at companies that collect user feedback across multiple communication tools.

Founders

Nilkanth Patel

Founder

<3 all things frontend/design. Started out in journalism, reporting and interviewing. Then transitioned to software where I continued interviewing, albeit with a different end in mind.

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