Fragment

Turn manual operations into scalable processes

Y CombinatorSummer 2023AcquiredB2BOperations

What they do

Problem

Fintech operations teams struggle to manage and scale manual workflows like onboarding and compliance while safely increasing automation with AI.

Solution

Fragment provides task management software that coordinates handoffs between AI and humans and adds a human-supervision layer to progressively automate operations processes.

Who it's for

Operations teams at fintech companies handling manual processes such as onboarding and compliance.

Founders

Olivier Moindrot

Founder

Co-founder & CEO at Fragment, helping to accelerate AI adoption at every company. Previously created and led the AI team at MetaMap, a series B startup. There, my co-founder Guillaume and I built internal tools to process 1M identity verifications per month, with a mix of automation and 300 human agents. Engineer by training, graduated from Polytechnique (was ranked first at the entrance exam) and Stanford.

Guillaume Genthial

Founder

CTO @ Fragment, helping operations teams in FinTechs and InsurTech. Previously led the AI team of a KYC provider, developed software for human / AI workflows. As an engineer, I've worked on LLMs for healthcare, ad recommendation systems at scale @ Criteo, and OCR.