Callback

Effortless AI automation for business operations

Y CombinatorSummer 2024ActiveB2BOperationsAIOpsB2BAutomationOperations

What they do

Problem

Enterprises struggle to automate and reliably manage complex, real-world operational workflows across fragmented systems while maintaining auditability and access control.

Solution

Callback provides an AI-powered automation platform that integrates with existing enterprise systems and acts as an auditable, permissioned system of record for operations.

Who it's for

Leading enterprises managing complex business operations and workflows use it.

Founders

Alan Xie

Co-Founder & CEO

Alan is the co-founder and CEO of Callback. He was previously a product manager at Microsoft and AWS and the co-founder of an entertainment analytics startup. He studied CS at Harvard and Columbia and has an MBA from Harvard Business School.

Paulo Bautista

Founder (COO)

Paulo is the co-founder & COO of Callback. He previously managed thousands of delivery drivers and call center agents in the Philippines holding roles like Director of Operations and Head of BizOps. Paulo holds an MBA from Harvard Business School.