AI SRE agent that triages, coordinates, and fixes production incidents
Production incidents are slow and costly to triage and resolve, requiring scarce SRE expertise and coordination across teams.
An AI SRE agent that learns each customer’s system to automatically triage, coordinate response, and fix production incidents like an in-house engineer.
Engineering teams operating production systems, especially SRE/DevOps teams at companies running complex software services.
Chiehmin (Jimmy) Wei is a co-founder of IncidentFox. Before IncidentFox, Jimmy was a software engineer at Roblox, where he architected a real-time communication feature reaching 11.7M+ users, and at Facebook AI Research (FAIR), where he built conversational AI infrastructure and set new research baselines with Transformer models. He holds an M.S. from Cornell University and a B.S. in Computer Science from Bucknell University.
Long Yi is the co-founder of IncidentFox, an AI-powered SRE platform for automated incident investigation and infrastructure management. Previously, he built large-scale distributed systems at Roblox, managing database and search infrastructure handling over 1.5 million queries per second. He holds a B.S. from Brandeis University, where he conducted research in audiovisual signal processing and neural modeling.




